Fine dining table setting by attentive white-glove waitstaff

The Autonomous Operating System for Restaurant Reputation

Explore how Fix the Miss operates seamlessly in the background of your dining room—from the instant a guest check closes to 5-star Google review acceleration and sub-4-minute GM recovery calls.

Audit My Reputation Free

Instant Webhook Sync with Your Existing POS

Setup completes in under 15 minutes through standard POS API webhooks. Zero back-office hardware, zero software installations, and zero staff retraining.

Automated orders.closed event listening on paid checks
Extracts server ID, table number, check total, and guest contact info
Integrates with POS digital receipts and guest table QR receipts (/r)
Receipt QR landing page (/r) captures diners paying with physical credit cards
POS Webhook InspectorActive 200 OK
// Webhook Payload: POS orders.closed
{
  "orderId": "chk_98214a",
  "table": "T-14 (Main Dining)",
  "server": "Sarah T. [ID #402]",
  "closedAt": "2026-09-04T20:15:00Z",
  "total": "$184.50",
  "guestPhone": "+1 (310) ***-8921",
  "scheduledDispatch": "2026-09-04T21:00:00Z (+45 min)"
}

Fix the Miss processes the webhook within 200ms and schedules an autonomous SMS for precisely 45 minutes later.

See the Autonomous Bridge in Action

Experience how Fix the Miss connects with diners 45 minutes after their meal. Try typing custom guest replies or test pre-built 5-star and recovery scenarios to see the real-time AI sentiment triage.

See the Autonomous Bridge in Action

Type any guest response or select a preset scenario to test the instant AI sentiment triage.

Prime & Ember ConciergeSMS • (701) 558-9321

Hi Mark, thanks for dining at Prime & Ember tonight! How was Sarah T.'s service at Table 14? (Rate 1-5 or reply with feedback. Reply STOP to cancel)

9:42 PM
GM Chat: Prime & Ember Management
GroupMe Bot Alert

No Active Disgruntled Guests

Send a response < 4.7 stars on the left to see the instant GM recovery card fire with 1-tap dial.

Average GM Phone Patch Time:3 mins 42 secs

Live Phone Pitch & Mobile Test Drive

Don't take our word for it—test Fix the Miss on real hardware. Experience the exact guest SMS flow on your mobile device or launch our password-protected pitch console built for General Managers.

PIN: 7744 Protected

Live Phone Pitch Console

Designed for owners, regional directors, and GMs. Run full-service dinner simulations, customize check amounts, and inspect live GroupMe bot webhooks with one-tap manager recovery dialing.

Instant 5-Star VIP flow & Google review accelerator
Crisis detractor escalation with $20 VIP apology pass
Live JSON triage inspector & AI score analysis

Test Drive On Your Smartphone

Experience how natural and frictionless Fix the Miss feels to your guests. Receive a real-time conversational SMS or speak with our live hospitality line right now.

Zero apps to download — works over standard carrier SMS
100% CTIA & carrier A2P 10DLC compliant messaging
Live 24/7 Twilio toll-free hotline: +1 (877) 372-4241
14-Day Free Pilot

Ready to Upgrade Your Floor Reputation?

Connect your POS in under 15 minutes. Start converting dining room covers into 5-star Google reviews tonight.

View Pricing Plans